Last Updated: 1st Aug, 2025
1. Introduction
We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy applies to your use of the website [drlalatendumahapatra.com] (“Site”) and describes how information is collected, used, and protected. This policy also complies with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 as required under Indian law.
2. Information We Collect
- We may collect the following types of information:
- Personal identifiers (e.g., name, email address, phone number) that you voluntarily provide via forms (e.g., appointment booking or contact us forms)
- Medical or health-related details necessary to address your inquiries
- Technical data such as IP addresses, browser type, device, and browsing patterns collected through cookies and analytics tools—only if consented
3. How We Use Your Information
Your information is used for:
- Responding to your inquiries and appointment requests
- Providing relevant content and services you have opted into
- Improving the Site’s functionality and user experience via analytics
- Sending updates or communications if you’ve consented to receive them
4. Sharing and Disclosure
- Your personal data will be kept private and secure. It will not be sold or rented to third parties. Disclosure may occur only under limited circumstances:
- To healthcare professionals or staff involved in your care (e.g., for treatment coordination)
- As required by law or in connection with legal proceedings
- With your explicit consent to share data with third parties
5. Cookies and Tracking
Cookies may be used to enhance website functionality and analyze usage. You can control or disable cookies through your browser settings, though this may impact site performance.
6. Data Security
Reasonable technical and organizational measures are maintained to safeguard your data from unauthorized access, loss, or alteration. However, no online system is 100% secure; users are also encouraged to protect their login credentials.
7. Access, Correction & Grievance
You may request access to, correction of, or deletion of your personal information by contacting our Grievance Officer:
Email: dr**********@***il.com
We aim to resolve all grievances within 30 days of receiving your request, in line with Indian data protection obligations.
8. Children’s Privacy
Our Site is intended for use by adults. We do not knowingly collect information from children below 18. If such data is discovered, it will be promptly deleted.
9. External Links
This policy applies only to our Site. Links to external websites (by design or reference) are not governed by this policy, and we encourage you to review their privacy statements individually.
10. Policy Updates
We may update this policy occasionally to reflect changes in legal requirements or site functionality. The “Last Updated” date will reflect the latest revision. Continued use of the Site after changes constitutes your acceptance of the revised policy.